LLMs hallucinate up to 64% of the time on medical case data without safeguards. Adlib is the document accuracy layer that makes your clinical, regulatory, batch, and RWE workflows AI-ready and audit-proof.
AI hallucinations on clinical data are not a model problem. They are a data quality problem.
Before your LLM can be trusted, your documents have to be. Most aren't.
MIT research found that when AI models hallucinate, they use more confident language than when providing accurate information: 34% more likely to say "definitely," "certainly," or "without doubt." In regulated clinical environments, confident-sounding fabrications are the most dangerous kind.
The root cause is upstream, not in the model: garbage-in, garbage-out. When clinical documents are unstructured, non-searchable, or inconsistently formatted, LLMs fill gaps with plausible-sounding fabrications. Structured, validated document inputs reduce hallucination rates by up to 33% with prompt-based mitigation alone.
The document accuracy layer for life sciences AI
Adlib sits upstream of your core systems, LLMs, and RAG pipelines, transforming messy, multi-format clinical content into structured, validated, audit-ready data before AI ever touches it.
1. Multi-format normalization
Ingests 300+ document types (PDFs, scanned CRFs, CAD, emails, lab reports) and normalizes them into consistent, machine-readable structure with fidelity-preserving rendering and advanced OCR.
2. Multi-LLM comparison & voting (Adlib Accuracy Score)
Runs extractions across multiple LLMs simultaneously, cross-checks results via confidence scoring and voting algorithms, and routes low-confidence documents to human review before they enter downstream systems.
3. Validation against compliance rules
Checks documents against your organization's regulatory rules, flagging exceptions before they reach submissions. Every step is logged for SOC 2, HIPAA, FDA 21 CFR Part 11, and GxP audit trails.
4. PrecisionPath for life sciences
Pre-built accuracy pipelines for clinical operations, regulatory submissions, batch release, and RWE — packaged with extraction models, prompts, and integration starters for eTMF, Veeva, RIM, QMS, and MES systems.
Where Adlib delivers for CROs and sponsors
Select a business area to see specific challenges, outcomes, and proof points.
CROs and sponsors handle thousands of CRFs, ICFs, monitoring reports, IRB approvals, and GCP documents per trial. When these enter AI workflows in unstructured form, hallucination risk and compliance exposure multiply. Adlib auto-ingests, standardizes, and validates trial documents at scale, ensuring audit-readiness without expanding headcount.
✓Auto-ingestion and validation of CRFs, ICFs, site reports, and TMF documents
✓Structured extraction of subject IDs, adverse events, and critical endpoints for downstream AI
✓Real-time eTMF integration, documents processed in 15 seconds vs. hours manually
✓8,500+ work hours saved annually at a leading CRO supporting 85% of FDA-approved drugs
Regulatory submissions fail when source documents (NDAs, BLAs, INDs, CSRs) have format inconsistencies, broken structure, or missing validation. Adlib auto-assembles submission packages with PDF/A compliance, bookmarks, ToC, and field validation baked in, so your content arrives defensible on first submission.
✓Automated smart assembly and validation of NDA, BLA, and IND packages
✓PDF/A rendering, bookmarks, citation anchors, and format validation before submission
✓$1.7M annual savings at one CRO from reduced rejections and rework elimination
✓Integration with Veeva, RIM, and eCTD publishing tools, no rip-and-replace required
Batch Manufacturing Records and Electronic Batch Records are among the most document-intensive and audit-sensitive workflows in pharma. Manual processing creates audit exposure, delayed batch release, and rising overhead. Adlib automates formatting, metadata validation, and distribution of batch documentation while feeding structured data into QMS, MES, and ERP systems.
✓Automated EBR assembly, validation, and compliant PDF generation for batch delivery
✓Structured extraction of batch data into QMS, MES, and ERP for real-time updates
✓ICH and GMP formatting compliance enforced automatically, no manual rework
✓Instantly searchable batch records for faster inspection response and audit readiness
Real-world evidence programs and safety reporting depend on extracting accurate, traceable data from complex, multi-format sources, EHRs, claims, lab reports, adverse event narratives. When LLMs process unstructured documents without an accuracy layer, fabricated safety signals or missed adverse event details create serious regulatory and patient safety risk. Adlib structures and validates these inputs before AI ever acts on them.
✓Structured extraction of adverse event narratives, safety reports, and follow-up documents
✓LLM-based PII/PHI redaction before data leaves the document processing layer
✓Citation-anchored chunking ensures every AI-generated insight is traceable to source documents
✓Audit trails and chain-of-custody logging for every extracted value, defensible by design
On the evening of June 23, Adlib will host a small, invitation-only Executive Dinner for 8–10 senior leaders from leading life sciences organizations. The conversation will focus on one of the most pressing challenges in the industry: how to operationalize AI across highly complex, regulated document workflows, and what it takes to make every AI-driven decision defensible to your FDA, EMA, or board.
The dinner will be led by Kristen Sauter, Adlib's new GTM Leader for Life Sciences and a 20+ year veteran of regulatory operations at Deloitte and Takeda, joined by Mike Chasteen, Chief Revenue Officer.
Space is strictly limited. If you are a VP or above in Regulatory Affairs, Clinical Operations, or IT at a life sciences organization and would like to be considered for an invitation, reach out to communications@adlibsoftware.com.

Benjamin O’Connor is a Global Strategic Account Executive at Adlib, partnering with life sciences organizations to bring order to messy, unstructured content and reduce risk in document-heavy workflows. He brings deep life sciences go-to-market experience across eTMF/clinical operations platforms and quality/compliance systems, having held business development roles at TransPerfect Life Sciences, Phlexglobal, and ComplianceQuest. Ben is focused on practical ways to improve submission and information management readiness, by strengthening document accuracy, consistency, and validation upstream.


Bob Mezzadri is a customer success and retention leader with 30+ years in healthcare technology, focused on helping enterprise customers realize measurable value from their solutions faster. Bob is known for building scalable playbooks and success tooling (like use case libraries and success trackers) and partnering closely with Sales, Product, and Engineering to translate customer goals into outcomes and reduce friction, so teams see adoption, impact, and ROI sooner.


Kunal is an accomplished Product Owner with a passion for solving real-world problems through innovative product development. He's mastered the art of engaging stakeholders, conducting market research, and devising impactful go-to-market strategies. Kunal will assist Anthony in demonstrating Adlib's new enhancements in a detailed live presentation.


Kristen Sauter leads Adlib's life sciences go-to-market strategy, bringing more than 20 years of regulatory operations, data, and AI expertise from inside the industry. Most recently, she led Deloitte's Regulatory, AI & Data practice for Life Sciences and Health Care. Prior to that, she served as Sr. Director, Global Head of Regulatory Affairs Information Management & Digital Innovation at Takeda, where she built the information management infrastructure supporting global regulatory submissions. Kristen has spent her career at the intersection of regulatory complexity and the technology organizations need to manage it, and joins Adlib to help life sciences leaders build AI they can actually defend.

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.
Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.
Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.
Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.
Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

Insurance giant automates heavy admin work in claims, saving millions
As full-time employees (FTEs) struggled to manually process 90k claim-related documents each day to meet the company SLAs, the claims department overhead was getting out of hand. In addition, customer frustration and increased churn was a direct result of response times being many days from the customer’s claim submission.
Adlib optimized the claims-processing workflow by automating the ingestion, digitization, intelligent assembly, and publishing of compliant claims in PDF format. This transformation significantly minimized the manual effort required from FTEs, allowing them to concentrate on claim approvals and improving customer relationships. As a direct outcome, the company saw a remarkable 90% reduction in administrative work tied to pre-processing claim documentation. This in turn slashed their operational budget by $6 million. What’s more, overall customer service satisfaction improved as the efficiency boost dramatically accelerated customer response times from days to hours.


“We very quickly realized that Adlib was the right tool for us — it was the only PDF rendition product out of the seven or eight we looked at that met our requirements for 100% fidelity and integration.” — Director of Architecture & IS Risk
The insurance company needed to incorporate an automated PDF rendering capability with high-fidelity output into its workflow that would integrate with its Guidewire ClaimCenter® claims processing system and IBM® FileNet® repository.
To modernize the application systems supporting its P&C operations, the insurance company embarked on a major, multi-year initiative—its Enterprise Systems Renewal Strategy—that has already seen the introduction of a new Broker Transaction Portal and a new Claims Processing system. Ultimately, the program will also see the company completely revamp its existing Policy Administration system and the ERP system used for managing financial processes.


“Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging. Adlib is integrated with Enovia, our active quality management tool. We rely heavily on that tool,” – Sr. Manager Platform
This pharma manufacturer faced significant challenges in managing the diverse types of files involved in their batch delivery workflows. The necessity to render every file type into PDFs for consistent storage was complicated by the variety of materials they handled, including product specifications, ingredients, formulas, raw materials, and packaging details. This complexity made it difficult to maintain a standardized and efficient document management process, leading to process inefficiencies, documentation inconsistencies and, ultimately, a compliance risk.
Tthe company implemented Haistaq into their batch delivery, quality assurance and manufacturing workflows. Adlib's robust rendering capabilities allowed for the automatic conversion of all file types into standardized PDFs, regardless of their origin. This streamlined the document management process, ensuring that all materials, from product specifications to packaging specifics, were consistently and efficiently stored as PDFs. As a result, the company achieved greater efficiency in their workflows, improved the consistency and accessibility of their documentation, and reduced the complexity and manual effort previously required to manage diverse file types. This implementation also enhanced compliance and operational efficiency, supporting their commitment to quality and regulatory standards.


Whether you’re scaling GenAI, modernizing regulatory submissions, or simply trying to get out from under manual document work, Adlib helps you turn unstructured content into a reliable asset. Not a hidden risk.