A major player in the railcar pooling industry, known for its focus on innovation and efficiency in railcar manufacturing and maintenance, was facing a common but significant challenge: managing documents from a wide range of suppliers. This manufacturer relies on an online supplier portal where suppliers upload key documents—such as specifications and designs—needed by contractors nationwide to service and maintain railcars. The documents—such as specifications, designs, and other essential information—came in multiple formats, creating a logistical nightmare for processing and integrating them into the company’s workflows.
The company’s main hurdles centered around inefficiencies and heavy manual efforts needed to handle diverse document formats from different suppliers. Specifically:
These issues led to delays in new railcar development, higher operational costs, and reduced overall efficiency.
"Sometimes we have drawing packages from the people building rail cars for us that are 300, 400, 500 drawings at a time... Adlib allows [our broad maintenance network] to see that information in PDF format, in a structured and a controlled way." - Supervisor of Technical Services
This railcar manufacturer adopted Adlib's advanced document transformation and automation solution. Adlib provided a robust platform capable of:
The implementation of Adlib’s solution brought on noticeable improvements in the company's operations:
With Adlib embedded in the manufacturer's supplier portal, this company empowered field teams and maintenance staff to access critical information when and where they needed it. This strategic enhancement positioned the company to maintain its competitive edge in the railcar pooling industry and improve service responsiveness nationwide.
"In this industry, if information doesn’t flow smoothly, trains don’t run—it’s that simple.
Without Adlib, teams would be stuck sorting through inconsistent files and delays, trying to get documents into usable formats. With Adlib, everything is streamlined: documents come in ready-to-use, searchable PDFs, so maintenance crews get the information they need right away to keep railcars moving and operations on track." – Adlib Technical Solutions Consultant
Thousands of the world’s largest companies trust Adlib to automate their end-to-end processes when precision, quality, scale, and speed are essential.