A leading professional maritime services organization plays a pivotal role in ensuring global marine safety and compliance. With surveyors operating in almost every country, the organization is responsible for the accurate and timely delivery of inspection certificates to maritime industry clients. These certificates must be precise, signed, delivered in locked PDF format, posted online, and securely stored for long-term access.
Complex Document Creation Mechanics: The process of creating accurate, signed certificates is complex and time-consuming. This detracts from the core focus on safety and compliance, demanding significant attention from both field surveyors and product analysts.
Frustration with Wasted Time: Field surveyors often find themselves consumed by hours of administrative tasks related to document compilation, formatting, and rendering. This not only wastes valuable time but also shifts their focus away from critical safety inspections and compliance checks.
Risk of Reputational Damage: Manual processes increase the risk of errors in certification, potentially compromising the safety and credibility of organization's services. Inaccuracies in certificates can lead to reputational damage and loss of client trust.
“All the documents we are rendering are signed certificates ensuring that ships have been appropriately inspected. They are produced by our field surveyors, and they include documents, drawings, and images.”
– Head of Vendor Management
Automated Certificate Creation: Adlib has automated the company's certificate creation process by automating the entire workflow. With Adlib, almost 100,000 certificates are rendered annually at the touch of a button. This automation ensures that certificates are accurate, signed, and delivered in the required locked PDF format.
Reduction of Administrative Burdens: Field surveyors are now free from the administrative burdens that once consumed hours of their time. Adlib's solution allows surveyors to submit information, including drawings, in their raw form for sign-off. This streamlines the process and enables surveyors to focus on their primary responsibilities of safety and compliance inspections.
Enhanced Accuracy and Credibility: The automation of certificate creation has significantly improved the accuracy and credibility of the certifications issued by the organization. By eliminating manual processes, the risk of errors is minimized, ensuring that clients receive reliable and precise certificates.
“Adlib is great with volume and that is important to our department as we need to render and process far larger volumes than other departments are required to do. Our documents are relatively large and contain charts, graphs, and drawings. We want these rendered correctly and concisely so each certificate is accurate and professional looking. Adlib helps to add our logos, a watermark, and make the entire certificate look that much more professional. Once the certificate is rendered, we keep a copy in storage while also placing a copy on our website for public access. It would be frustrating and would not work for us if the charts and graphs were warped or mis-aligned after Adlib renders them. The fact that the renderings are really clean and well-formatted is a key benefit of Adlib.”
– Product Analyst
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Thousands of the world’s largest companies trust Adlib to automate their end-to-end processes when precision, quality, scale, and speed are essential.