Background
This agency is a federally owned corporation responsible for providing electricity for business customers and local power companies, as well as managing the a river system and assisting with economic development in the region. As a nuclear agency, the agency is subject to stringent federal regulations that require meticulous documentation and reporting.
Challenges
The agency faced significant challenges with their document processes, particularly with the creation and distribution of overnight summary reports required by federal regulators. These reports were essential for ensuring compliance and operational transparency. However, the process was extremely labor-intensive and time-consuming:
- Early Work Hours: Staff had to start their workday at 4:00 AM to print out the daily work reports from 100,000 activities. This early start time was not only inconvenient but also contributed to low morale among employees.
- Manual Processes: The work involved manually gathering, printing, and compiling data from the Primavera scheduling software and other sources. This manual approach was prone to errors and inconsistencies.
- Resource Intensive: The process consumed considerable human resources that could be better utilized in more strategic activities.
- Inconsistent Output: Manual handling of reports often led to variability in the final output, which could affect compliance and decision-making.
Adlib's Solution
The organization implemented Adlib's automated document conversion solution to address these challenges. The solution offered the following capabilities:
- Automated Report Gathering: The system automatically collected the necessary reports overnight, eliminating the need for early morning manual work.
- Standardization: Reports were standardized into searchable PDFs, ensuring consistency and easy retrieval.
- Summary Creation: The solution combined individual reports into comprehensive summary versions, streamlining the review process.
- Automated Distribution: Summary reports were automatically emailed to the relevant stakeholders and shared via intranet, ensuring timely and accurate delivery.
Outcomes
The implementation of Adlib's automated document conversion solution resulted in significant improvements for the nuclear agency:
- Increased Efficiency: The automation of report gathering and distribution freed up staff from early morning tasks, allowing them to focus on more strategic activities.
- Enhanced Consistency: Standardizing reports into searchable PDFs improved the consistency and reliability of the documents, ensuring compliance with regulatory requirements.
- Improved Morale: Eliminating the need for early starts had a positive impact on employee morale and job satisfaction.
- Resource Optimization: By automating tedious and time-consuming tasks, the agency was able to optimize their human resources, deploying staff to areas where they could add more value.